Question | Answer |
How does the booking process work? | To make a reservation fill out a "contact us" form, call or email us. Once you have talked with one of our representatives we will send a confirmation email shortly after your reservation. Then day of delivery, your driver will call you to let you know they are in route to your drop off. When the drivers arrive they will knock on your door, ask where you would like the equipment to go, set up, clean and instruct on proper usage. Then have the customer sign the contract and collect payment. Then the drivers will go to the next stop. Drivers will then come back for pick up. Customer does not need to be home for pickup since all paperwork and payment was taken care of on delivery. |
How does this affect my sprinkler system? | Our stakes we use to secure the inflatable to the groud are 12" long, pounded into the ground at a 30 degree angle meaning they will not go in the groud deep enough to damage sprinkler lines or below ground lines assuming they are installed up to code. |
Will inflatables kill my grass? | Inflatables will not kill the grass if left on grass for less than 1 week. After 3 days or so you will see some yellow and green within your grass. Please allow 2-3 days for your grass to come back to normal. Note water slides are hard on grass, near the entrances due to kids gettting on and off. |
How does delivery work? | The driver will give you a call when in route to ensure you will be home when we arrive. Once we arrive, we will knock on your door, ask where you would like the inflatable then set up, clean and stake the inflatable in the ground. After inflatable is set up we will complete payment at the end of setup. |
What form of payment do you accept? | We accept Cash, Check, Credit/Debit Cards(All brands except Discover Cards) |
Do I leave a tip for the driver? | While it is never required, you do have the option to leave a tip for the drivers. |
Is extension cord provided? | Yes! We provide extension cord up to 100ft. Further requires a Generator, which we have to rent! |
Do I need to be home for pick up? | No, all paper work will be completed when we deliver the infltable. |
Can you deliver on pavement? | Yes, while we prefer setting up on grass or soft surfaces, we can deliver on pavement. Please note this when you order to ensure we bring proper equipment to secure your inflatable to the ground. |
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